Ecommerce Service Agency Sydney
E-Commerce
Also known as Online Store or Shopping Carts, an Online Store can open your business to the world.
Our powerful and secure E-Commerce solutions allow you to sell your products to anyone, anywhere, 24 hrs a day and not just in your local area.
E-Commerce Features
Main Features of E-Commerce
- Sell real products or e-Products
- Sell real products or e-Products
- Integrated customer database that grows as customers buy or interact with your online shop
- Inventory Control
- Cross and upsell features
- Multi-currency support
- Sell gift vouchers
- SEO integration into Google, Yahoo and Windows Live
- Sophisticated ready-to-go reporting, no need to add any code to your web pages
- Limitless customisability
Integrated Customer Database
- Keep a history of all past customer purchases
- Give loyal customers individualized discounts. You can apply a different discount for every catalogue and every customer
- Allow customers to view their past orders and even redownload any e-Products previously purchased via secure "member only" areas (All-in-One solution only)
- Setup reoccurring orders and payments. Automatically emails invoices to customers
- Customise and extend the Customer Database to suit your business (All-in-One solution only)
Catalogues and Products
- Setup an unlimited number of catalogues and products
- Setup an unlimited number of catalogues and products
- Sell e-Products. Limit how many times and where they can be downloaded from
- In addition to the 2 default images for every product, choose up to 10 preview images for any product. The system will automatically generate thumbnails
- Use Buy and/or Get-a-Quote option for checkout. Buy option will force customer to pay for goods. Quote option
- Make any catalogue secure (All-in-One solution only)
- Selectively hide prices. For any catalogue hide product prices on the public site and display for existing customers
- Configure the order in which catalogues or products are ordered (put popular products first)
- Use sophisticated product search module to allow customers to search by keywords, within a catalogue, within a price range and choose how they want the products listed
- Put any product On Sale. This crosses out the products retail price. E.g. was $199 now only $99.
- Collect customer comments on any product (All-in-One solution only)
- System utilises Ajax technology for better customer experience
Easier management of your Online Shop
- For faster management use Import feature to manage your entire online shop including products, pricing, catalogues, grouping, inventory control and more from a single Excel file
- Export your entire product catalogue in one click. Make changes and re-import
- Or use web-based interface to manage your online shop
E-Commerce Reporting
- Sophisticated E-Commerce reporting framework
- Sophisticated customer reporting framework
- Track sales and payments
- Track abandon rates and where customers abandon in online shop
Secure “Member Only” Areas
- Make any type of content secure (web pages, announcements, Blogs, FAQs, Forums etc)
- Manage your customers' access to any secure area
- Set expiry date for customer access to any secure area
- Easily email login details to every customer in a secure area
- Report on customer logins to each secure area
- Report on top Catalogues and Products. By amount or quantity sold
- Report on Shipping Options and popularity
- Report on Discount Codes and redemption
- Detailed visitors reporting including new vs returning, location, IP address, Spy Lens and more
- Geo-location reporting. See a map of the world
- Track usage for any catalogue or on an aggregate basis
- Track usage for any product or on an aggregate basis
- Save any report and run later
- Export any report to Microsoft Excel for further analysis
Export any report to Microsoft Excel for further analysis
- Limitless customisation can be used to enhance your online shop
Inventory Control and Drop Shipping
- Complete inventory control. Optionally hide products from shop if out of stock
- Complete inventory control. Optionally hide products from shop if out of stock
- Set re-order threshold and be notified when product stock level falls below a certain quantity
- Enable drop shipping on any product and automatically notify suppliers to fulfil customer orders
Multi-Currency Support
- Sell global, act local with multi-currency support
- Set prices for products in any currency
- Setup shipping options for various countries
- Setup tax codes for various countries
- Support for many payment gateways throughout the world
Upsell, Cross Sell and Product Grouping
- Group similar products together, e.g. By size or by colour, Small Shirt, Medium Shirt, Large Shirt
- Increase sales using Cross/Upsell by relating products together. E.g. relate cell phone with charger and car kit.
- Display related products separately or as checkboxes so the customer can add them to cart at the same time as buying the main product
- Or use product attributes to create any number of drop downs to collect information from customers when they add products to the cart, e.g. Size, Colour, Style, Gender
Gift Vouchers
- Create any number of Gift Vouchers with any dollar value
- Gift Vouchers can be redeemed to buy products in your online shop
Payment Gateways
- Integrated with popular payment gateways throughout the world
- Offer COD / Check options at checkout
- Offer PayPal as a separate payment gateway
- Integrated with World Pay for a wide range of currency support
- Google Checkout
- Use Process Offline and process payment using existing POS system
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