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Web Design Do’s and Don’ts

Do’s

  • Planning is essential – Make sure you determine the critical goals and outcomes that you expect from your site. Ensure it is flexible enough to allow for growth.
  • Maintain a constant overall style of your site, such as, do not have designs scrolling horizontally. Make sure navigational tools are in a constant location on all the pages of your website. Make sure that your logo is on all pages of your header and it links back to your homepage.
  • Optimise the potential of your site by using distinctive page titles for all web pages. Make it a rule to update your the website regularly.
  • Provide worthwhile content – Visitors will appreciate this and keep them coming back to your website; a good way of achieving this is by keeping a blog on your website.
  • Be sure to Test your site with different web browsers for design and loading speed i.e. Chrome, Internet Explorer V6 and V7, Firefox and Safari

Dont’s

  • Overuse large graphics or images from your camera at 300dpi
  • Convert printed material into Web Content; your visitors do not read websites like they read brochures or magazines.
  • Use all CAPITAL LETTERS to stress the importance of certain areas of the website.
  • Put important information and critical instructions at the bottom of the page
  • Use an announcement that says, “Under Construction”, it would be better to say this page will be available on whatever date you choose, or better still do not make the page visible until it is completed.

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High Converting Website blog by XDA

How do I get a high converting website?

One of the most frequently asked questions we get at XDesigns Advertising is how do I get a high converting website? We understand you may already have a website, most businesses these days do. It’s highly likely you’ve spent thousands of dollars for your website to look amazing, but is it converting visitors into paying customers? Are people navigating to your website and then bouncing from the homepage and leaving just as fast as they landed on your site? Perhaps your web traffic is constant, but you’re simply not getting the ecommerce sales you expected?

In a digitally saturated marketplace, there is so much more to website design than making your website look pretty! Sure, your web designer may amaze you with their techy know-how and aesthetics, but there’s more to a high converting website than simply looks.

What is website conversion?

When we talk about high converting websites, we mean the streamlining of the customer journey combined with easy navigation and clear instructions on where to go and what to do next. A website conversion occurs each time a visitor to your website lands on your homepage and successfully purchases a product, downloads a lead magnet such as an ebook, or fills in a contact form. Conversions are divided into two types: MIcro conversions and Macro conversions.

Micro conversions are when your customer takes a desired action such as watching video content or signing up for your newsletter. These are small steps that often take place before a visitor completes what we call a macro conversion—purchase a product, subscribe to your services or book a quote or appointment.

For your website to maintain high conversion rates there are several things that need to occur.
1. Speed

Your website needs to load fast! Loading times on both mobile and desktop computer should take between 2 to 5 seconds to load. You can check your download speed at https://developers.google.com/ to carry out a website diagnostics. It provides suggestions of how you can optimise your speed.

Things that can affect the speed of your website include:

  • Huge files that haven’t been optimised
  • Old technology such as Adobe Flash
  • Coding issues

2. Wow your website visitors!

First impressions mean everything! Use high quality graphics (not to be confused with huge files) that highlight your products and services. If possible, use a professional photographer or videographer so your products and services are shown in their best light. Make sure your content is easy-to-understand and covers everything customers may want to know about what you’re offering.

An FAQ page when well-written will cover all the most frequently asked questions so that your customers can get the answers they are looking for without having to wait for you to reply. Not to mention it’s a great way to improve your SEO.

Provide social proof with case studies, testimonials and reviews. You could even use sales pop-ups which create a sense of urgency and FOMO by showing how many customers are currently viewing the same product.

3. You need to be easy to contact

Make it easy for customers to contact you! Include all your contact details on the homepage and footer of your website, as well as the contact page. Your website visitors don’t want to have to hunt for your details. By making it easy to find your contact information, you’re more likely to convert traffic to paying customers.

Many businesses include a clickable phone number in the top right hand corner of their website. It means those who are on mobile devices can simply click and call—no need to memorise those digits. Be sure to list your best email address and a contact form as well.

In addition to your website, having a social media presence on the main platforms also provides another avenue for customers to reach out. Be sure to respond to messages in a timely manner.

4. Provide value

By sharing insights, knowledge and solutions to your customer’s pain points, you are providing compelling evidence of what you can do for your website visitors and why they should choose your products or services. You can provide value through posting regular blogs or posting to social media. Get high engagement and lower the bounce rate on your website.

For example; if you are a hairdresser, you can provide value by writing blogs about how to care for your hair or what products can be used to treat different types of hair and scalp conditions. In addition to blog writing, you can provide value on your social media channels as well such as videos on how to do simple updos or reels on choosing hairstyles that suit different face types.

5. Retarget your visitors

Set up automated EDMs which can be sent to your customers when they abandon shopping carts or have viewed products that they didn’t end up purchasing. You can use a Facebook pixel on your website to retarget people that have visited your website but have yet to make a purchase. Make the customer journey so simplistic and easy to navigate that any website visitors will remember how simple the purchase process was, that they are more likely to return for repeat purchases.

6. Seek out reviews

Did you know that 98% of customers are more likely to make a purchase after reading reviews? You can include customer reviews on your individual products, a special testimonial page or link to Google reviews. It takes reading 6-10 recent reviews before most website visitors will make a purchasing decision (source: eKomi)

How do I get more reviews?

Many people are happy to provide reviews after a streamlined purchase process, the key is to ask or incentivise customers. For example; you may see signs in cafes or QR codes on tables saying ‘Leave us a review and get a free coffee’.

By using a review management platform it can help automate the process and then post the review directly to Google or via a widget to your website.

What happens when you contact XDesigns Advertising for a high converting website?

The process to your high converting website starts with the discovery phase. We familiarise ourselves with your company’s goals and then plan out the tasks that need to happen for this to be completed—such as: Will you need new photographs or your products and services? Do you need a downloadable ebook? Will there be video testimonials? How do you want people to contact you? What’s the end goal?

The next phase of the process is the development phase. Once we are familiar with your goals and what needs to be done to achieve this, we customise a web design and develop your website to streamline the customer journey. We not only think about it from the perspective as a customer, but how Google looks at your website and what needs to be done to get it to rank in search results.

Now one of the most exciting phases is the launch phase. Your website goes live. We monitor your website presence across all major internet browsers and tweak any areas that need to be fixed.

But wait, that’s not all. We make sure you are well-equipped to manage your website and maintain it for optimal functionality using DIY video instructions for those who want to look after it themselves, and maintenance packages for businesses who’d prefer to set and forget and let the team at XDesigns manage their website.

What next?

Now that you know all about high converting websites and you need a website audit, contact the team at XDesign Advertising. We will run a full check on your website and find out what’s working and what’s not. We’ll provide you with a full report and then the decision on where to from there is completely up to you.

Contact us today for a high converting website audit.

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Online Marketing – Is it really necessary?

“The internet is the future of advertising,” and “If your company doesn’t have a website you’re missing out on valuable customers. You’ve heard it a hundred times. If you’re one of those people who have never branched out into having a business website or you think once you have a web page, you’re on the road to a future where the roads are paved with gold – think again!

When launching into age of digital age of advertising, it’s important to know what to expect and what it will take to turn your website into a money-spinner. Simply having a professionally designed website is not enough. You’ve probably invested a lot of time, money, maybe even blood, sweat and tears to get your business off the ground. Online marketing allows you to take what you’ve built and helps it evolve.

Without online marketing, your website is like having a digital business card. If you forget to hand your business card out, you’re not exactly going to generate new leads. And that’s precisely how it works online too.
You can’t sell something that’s a secret.

On the internet superhighway, there isn’t any drive-by traffic. Traffic refers to people who land on your home page. People interested in what you services or goods you have to offer often tell other people be it face to face, via Facebook, blog or forum. The more people that hear about your website, the more probable it will be these people will also visit your website. In turn this will lead to interested individuals making a purchase.

To gain maximum exposure for your website, online marketing is a must. So how do you go about marketing your website or ensuring it’s not the world’s best kept secret? First step is to talk to a graphic designer with web experience. The second step is to ensure your all your text is search engine optimised, in other words, written specifically for search engines like Google. And last but not least is develop an online marketing strategy.

If words like online marketing, professionally designed websites and search engine optimisation make your head spin, talk to a proven professional. They will be able to assist you with making sure your website looks snazzy, is easy to navigate, the text is optimised for search engine, explain pay per click advertising and help you design online marketing strategies to take your business to the next level.

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Making your Business Card Work

Most business cards are nothing extraordinary and get shoved into a wallet or purse where they quickly forgotten and never see the light of day again. And because of that you lose business. A prospective client will never get to know about your extended opening hours, your outstanding customer service or bonuses for repeat customers.

Business cards can say a truckload about your business. A card printed on inferior paper on your home printer or is riddled spelling mistakes it reflects on the way people think you will conduct business. It doesn’t matter if you have won thousands of awards for customer service or your products have been voted the best in Australia. If your business cards look cheap and nasty, you might as well kiss customers goodbye.An innovative and professionally printed and well-designed card sends a good first impression which will remain long after your initial meeting.

But what most people forget is a business card, no matter how attractive it is, if it doesn’t have a marketing strategy tagline, you are just throwing your money down the drain.

You need to give clients a reason to contact you- something more than just promising no appointment is necessary or that you’re located in the centre of town. You need to let people know why you are the person they should contact. Can you provide a free 15 minute hair consultation or will you offer a complimentary facial with any 30 minute massage?

What can you offer? You need to make this clear on your business card. It can be one of the most effective, portable marketing tools next to a printed brochure if done properly.
To ensure the job is done correctly, it may help to enlist the help of a graphic design studio who can give your business card the flair to grab attention and help you come up with a catchy tagline.
It will be the difference between whether your business card is stuck to the fridge or relegated to the back of a wallet.

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Why Outsource Your Graphic Design?

We’ve all heard the expression outsourcing, but what exactly does it mean? Basically, it’s when one company hires another business to perform work on their behalf.

So instead of having a graphics department or using a marketing agency where promotions may run behind schedule and cost exceed your budget, your organisation might decide to outsource its art work to another company specialising in graphic design. For example; if you wanted to design flyer and posters for your next promotion, you would outsource, rather than employ a full-time designer or expensive agency.

Outsourcing is a smart, invaluable resource. So what are the benefits of outsourcing your graphic design needs?

Cost-Effective.

It’s not the only reason, but it’s certainly one of the major factors. At first the initial cost of outsourcing might seem to be expensive, but you have to look at the whole picture. For what it would cost you to set up top quality computers; graphic, web design and virus software plus upgrades. If you are currently using a marketing or advertising agency, be sure to shop around. independent graphic designer will be able to offer you a much more competitive price.

Time-Efficient.

Good outsourcing companies have resources to start jobs immediately. Their staff specialise in their niche so the quality end product is delivered to you much more quickly than if it were handled it in-house . By the time you advertised, interviewed, hired and trained the right person, with right graphic designer, the job would already be completed and on your desk.

Less Stress

Focus on what you specialise in. If your business offers services from automotive to zoo keeping, outsourcing your graphic design needs can allow you to concentrate on what you excel at. Instead of slaving in front of a computer attempting to design a flyer, write a catchy headline or crop an image, you could reduce your stress by leaving the design aspect to a professional graphic designer.

Competitive Pricing. Companies who try do everything themselves end up spending more on improvements, advertising, and distribution, all of which are passed on to clients. Designating your print or web design project to a skilled designer will enable you to lower your overheads, therefore allowing you to offer a more competitive price to your customers and increase profit.

Improve Quality.

Outsourcing your design projects to professionals who specialise in their field will guarantee a professional result. Not to mention, familiarity with market trends and can help you refine your ideas to get the message across to your target audience.

Decrease risks.

Every business venture has some level of risk – market fluctuations, competitors, government regulations, economic conditions, and forever changing technology. Outsourcing companies handle this risk for you, and given they are experts in their area, are able to decide best how to avoid these risks.

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Word up!

Typography is an art which takes time to perfect. While there are no hard and fast rules to adhere to, there are some basic principles you should keep in mind. Font selection is not about choosing your favourite typeface at the moment. The best artwork in the world -be it a corporate newsletter, tri-fold brochure, website or business card can be ruined by using the inappropriate font. So with over absolute tens of thousands of font families and hundreds of weights and styles, how on earth do you choose?

There are several essential elements to consider when considering typography.

  1. It has to be easy to read. With all the funky, artsy fonts which can look awesome with their jagged edges or flamboyant swirls, it’s imperative to choose one that is easily readable. Visually appealing artwork services no purpose if it’s illegible. Keep it simple.
  2. Is your text for the web or print? Despite the thousands of font families available, only a small selection is deemed to be web safe (i.e.: will appear correctly on most computers). Googling web safe fonts is the quickest way to find a list of types you can use without its appearance being altered.
  3. The font you select for a modern dance poster will invariably be different than if you were designing a brochure for a government department. Think about your client and their target audience before making a decision.
  4. Don’t use a potpourri of fonts. It is advisable to stick to just one or two different fonts which complement each other. A jumble of diverse fonts and styles can make your design seem unprofessional.
  5. Size does make a difference. Font size needs to big enough to read effortlessly, but not so huge that the reader finds it annoying. If the type is too small, it can be straining on the eyes for extensive paragraphs.
  6. Select a front with an appropriate positioning for the letters. Some fonts with unequal spacing can make reading more challenging.
  7. Consider utilising the services of a graphic design studio. Their expertise will guarantee you professional results and essentially save you time and money.

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The Power of Eclectic Advertising

Once upon a time letter boxing flyers, a series of radio commercials or a late night advertising promotion on TV would have been considered more than ample for an effective advertising campaign. These days to reach the throngs and guarantee your promotion is a huge success, you need to use an eclectic mix of mediums.

You don’t have to be a rocket scientist to know what influential resource advertising on television can be, but what many people fail to realise is the power of print. Combined with a well-designed and easy to navigate website, a catchy print advertisement can assure your campaign is a huge success.

Before you splash out and place a print ad in the local paper there are a few things you should be aware of to get the most out of your print advertising.

Use Memorable Keywords

Apart from including your web address, you need to use memorable keywords. Readers won’t remember the web address, but they will recall other items such as the product, company name or slogan and turn to a search engine to locate your site.

Use your Print ad as a Teaser

As print ads are static, it’s hard to give readers a complete overview of your product. This is where you website comes in handy. Use your print ad to attract people to your website where you can show off everything your product or service is capable of.

Utilise Your Website

Not everything about your product or service is able to able to be included in a print ad. Incorporate the important aspects in print, anything else (For example; tech specifications, 3D photo tours, photo galleries and in-depth customer testimonies) can be included on your webpage to aid the buyer in making a decision to buy your product.

Never Underestimate the Power of Print.

If you’re not using print ads to reach your target audience, you are losing out on potential online traffic and income. Sticking to one medium can isolate prospective customers. It’s important to get the right fusion of print and website advertising.

Engage a professional.

It can be a daunting decision when it comes to spending money on advertising, but it’s worth engaging a specialist graphic designer. Whether it’s designing a website, flyer or press advertisement, a little extra cost is worth it, if it gives you the edge over your competitors.

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Building Your Brand

Apple, Virgin, Nike, BMW…what do these four names having in common?

They’re all brands consumers immediately recognised just by their logo. They’re associated with prestige, a promise of quality, value for money and reliability.

What is branding?

Branding is a marketing term for ensuring your company name, logo and website are easily remembered by potential customers. It’s not just about logos though, it’s the entire feeling people get from your company. Think of it as a personality for your business.

Why is branding important?

Electronics, clothing, footwear, make-up, cars or a plethora of other products available, essentially share the same attributes. For example; running shoes are all made out of the same materials. They either lace up or have Velcro strips and come in a range of dazzling colours. Add the Nike tick and suddenly the shoe is not just any old running shoe. -it’s distinctive and highly sought after. Branding your products correctly is vital. Competitors may be able to counterfeit your products but they can’t replicate your brand.

It’s all very well having a brand name, but how can you even begin to compete with internationally recognised brands? You have to remember – once upon a time they all started from scratch too.

So how do you build your brand?

  1. Critique your marketing material
    Examine your logo, trademark and printed material. Are they all consistent? Do they match? What message are you sending out to your customers? Are you trying to say too much? Highlight a particular point of difference.
  2. Dress for success
    Dress standards can dramatically affect your brand. A grubby old t-shirt and track pants don’t scream of accomplishment and professionalism. Team uniforms with branding can create the appearance of unity
  3. Promote yourself
    You might have a remarkable brand but if no one knows about it, your company is not going to increase. Get your name and logo out there. Have a strong online presence. Get on to the social networking sites like Bebo, Facebook and Twitter. Banners, billboards and sponsored charity events will create a stronger brand.
  4. Train your team
    Invest in adequate customer service training for your staff. If customers are impressed by informative, polite staff, it’s like they’ll use you again and recommend your product or service to friends. This results in customer loyalty to your brand.
  5. Protect your brand
    Don’t forget to register the brands trademarks, logos, URLs etc.

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Effective Tips for Email Marketing

Email marketing is one of the most lucrative tools you can utilise to effectively reach people interested in your products or service. It’s an inexpensive, environmentally-friendly and a faster way to touch base with your customers, increase sales and traffic to your web site.

Ensure your email marketing campaigns are successful by following these simple tips:

Set clear objectives

Firstly, you need to make a decision about what you would like to achieve. Do you want to acquire new customers or do you want to contact your database of old clients to remind them of what you offer?.

Build your email list

Utilise your current customers as well as having a prominent subscribe box in the page header of your website. Ensure mailing lists have a “double opt-in”. This means when a user subscribes to your mailing list, they will receive a link to confirm their subscription. Make yourself familiar with the email marketing laws

Avoid spam filters

Steer away from spam trigger words in your subject heading e.g.; Free, Quote, Trial. Adding a “add me to your address book” guarantees subscriber’s mail ends up in their inbox, not with the junk mail.

Personalise it

Customers want to feel important, not like they’re just another number being bombarded with bulk emails. An individual greeting and subject line are more likely to be opened.

Make it professional

Copy should capture the reader’s attention, be concise and easy to understand without any typos. For a professional touch hire a graphic designer and a copywriter if writing and presentation are not your forte.

Use a powerful call to action

The ultimate result is for your customer to respond to your offer. Make it clear what the reader needs to do and set a deadline to create a sense of urgency.

Testing, Testing…1,2,3

Split your customer database list and use a variety of subject lines, content and offers to discover what works best. This will allow you to determine what is effective.

Monitor your results and follow up

Use a hosting system which allows you to track delivery of your campaign. This will allow you to monitor distribution, bounces, unsubscribes, opens, clicks and website activity. Make sure you follow up comments, emails and feedback.

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BUILDING BRANDS SINCE 2000